# MAIA documentation

> Product guides, administration, adoption and resources. Historical announcements are in the release notes.

Canonical site: https://www.getmaia.ai

Each article is also available as Markdown: replace its final / with .md. These guides describe MAIA; they do not grant access to connected services or establish availability in a particular workspace.

## Use MAIA

- [Advanced document analysis](https://www.getmaia.ai/en/docs/maias-features/advanced-document-analytics-ada/): Advanced document analysis, also called ADA, helps extract information from PDFs whose layout or visual content needs more attention than standard processing.
- [Analyze Excel and CSV files](https://www.getmaia.ai/en/docs/maias-features/analyze-excel-files/): Ask questions about a spreadsheet, compare records or request a calculation with an explanation.
- [Answer settings](https://www.getmaia.ai/en/docs/maias-features/answer-settings/): Adjust three independent settings before sending a message: the depth of the work, source verification and the model. They are grouped in the control below the input.
- [Choose an AI model](https://www.getmaia.ai/en/docs/maias-features/model-selection-reference/): Use Auto for everyday work, or choose a particular available model when the task benefits from it. Model choice, effort and verification are independent settings.
- [Confluence](https://www.getmaia.ai/en/docs/maias-features/confluence/): Use the supported connector to work with Confluence content your Atlassian account may access. The former native app installation is no longer the setup route for MAIA 2.0.
- [Connect Confluence](https://www.getmaia.ai/en/docs/maias-features/confluence/confluence-setup-part-2-connect-your-maia-account-with-atlassian/): Connect your own Atlassian account to use supported Confluence actions. The service must be available and allowed in your MAIA workspace.
- [Connect Outlook and use emails](https://www.getmaia.ai/en/docs/maias-features/outlook/set-up-the-outlook-integration/): Use synchronized Outlook emails and supported attachments as chat sources.
- [Connect services and use them in chat](https://www.getmaia.ai/en/docs/integrations/using-connectors/): Connectors let MAIA use supported services through your own account.
- [Frequently asked questions](https://www.getmaia.ai/en/docs/maias-features/faqs/): Find quick answers about access, files and everyday work. For the complete workflow, use the linked guide.
- [Get started with MAIA](https://www.getmaia.ai/en/docs/first-steps-with-maia/): Start with a concrete task. Add the sources you need, inspect the result and keep approved knowledge in the right place.
- [How MAIA researches](https://www.getmaia.ai/en/docs/maias-features/how-maia-researches/): MAIA can break a request into research and processing steps instead of producing only a final paragraph. The activity shows what it is doing with your selected sources and tools.
- [Integrations](https://www.getmaia.ai/en/docs/integrations/): Choose between live connector actions and synchronized sources. Workspace allowance, your personal account and task selection remain separate.
- [MAIA 2.0 features](https://www.getmaia.ai/en/docs/maias-features/): Choose a feature by the job you want to do. The guides explain both the controls and the boundaries that matter when sharing work.
- [Personal Memory](https://www.getmaia.ai/en/docs/maias-features/personal-memory/): Let MAIA account for your working preferences and control what personal memory remembers, changes and forgets.
- [Personal settings](https://www.getmaia.ai/en/docs/maias-features/personalization-custom-instructions-and-personal-memory/): Personal settings help MAIA adapt to how you work. Open Settings → Personalization to review your instructions, memory and response notifications.
- [Projects](https://www.getmaia.ai/en/docs/maias-features/projects/): Keep the files, decisions and working context for one undertaking together.
- [Prompt Library](https://www.getmaia.ai/en/docs/maias-features/maia-prompt-library-quickstart/): The Prompt Library stores requests you want to reuse.
- [Services and use cases](https://www.getmaia.ai/en/docs/integrations/connector-directory/): Find services for email, files, teamwork and other tasks, then check their availability in the MAIA catalogue.
- [Share collections](https://www.getmaia.ai/en/docs/first-steps-with-maia/share-collections/): Share a collection to let colleagues use the same source documents without uploading duplicates. Access applies to the collection's files; it does not share your private chats.
- [Skills](https://www.getmaia.ai/en/docs/maias-features/skills/): A Skill gives MAIA a reusable way of working: instructions, reference material and optional templates for a particular task.
- [Troubleshoot document tables](https://www.getmaia.ai/en/docs/maias-features/troubleshooting-document-table-issues-in-maia/): If a table is missing, incomplete or misread, narrow the source and verify the original before changing models.
- [Upload and create files in chat](https://www.getmaia.ai/en/docs/maias-features/upload-and-create-files-in-chat/): Attach a file for the current task, or ask MAIA to create a downloadable result. Use the File Manager or a project when the same material should be organized for ongoing work.
- [Upload and organize documents](https://www.getmaia.ai/en/docs/first-steps-with-maia/upload-and-share-documents/): Use the File Manager for reusable document collections.
- [Usage limits and seats](https://www.getmaia.ai/en/docs/maias-features/usage-limits/): Your seat provides an allowance for working with MAIA. The Usage page shows consumption and the applicable resets; it is the current reference for your account.
- [Use MAIA](https://www.getmaia.ai/en/docs/): Ask, write and check with your sources. Use projects for shared context, Skills for reusable methods and workflows for recurring tasks.
- [Use Outlook](https://www.getmaia.ai/en/docs/maias-features/outlook/): Use synchronized emails as sources for summaries, decisions and follow-ups. Choose the relevant mailbox scope and check processing before asking.
- [Use SharePoint](https://www.getmaia.ai/en/docs/maias-features/sharepoint/): Work with synchronized SharePoint files that your connected Microsoft account is permitted to access. An admin selects sites and manages the workspace synchronization.
- [Verify answers](https://www.getmaia.ai/en/docs/maias-features/verify-answers/): Use Verify answers when the supporting evidence matters. MAIA checks individual factual statements against the sources available for the request and makes the result inspectable.
- [Voice input](https://www.getmaia.ai/en/docs/maias-features/using-voice-input-in-maia/): Dictate a request instead of typing it. The text appears in the input so you can check it before sending.
- [Web search](https://www.getmaia.ai/en/docs/maias-features/web-search/): Use web search when a request needs public information beyond the sources already in your workspace. It is separate from your selected documents and personal connector accounts.
- [Workflows](https://www.getmaia.ai/en/docs/workflows/): Save a recurring task as an ordered sequence of instructions.
- [Working with tables](https://www.getmaia.ai/en/docs/maias-features/maia-tables-reference/): MAIA can use tables in documents and analyze supported spreadsheets. Choose the workflow that matches the source instead of treating every table as the same kind of file.
- [Workspace glossary](https://www.getmaia.ai/en/docs/maias-features/maia-glossary/): The glossary explains the terms and abbreviations your organization uses.
- [Your first chat with MAIA](https://www.getmaia.ai/en/docs/chat/): Use MAIA to draft, summarize, compare and work with information across your day. A chat can start with a simple request; add sources when the task needs your files or connected tools.
- [Your profile and first steps](https://www.getmaia.ai/en/docs/maias-features/smart-onboarding-and-role-personalization/): Your profile gives MAIA context about your role.

## Administration

- [Administer integrations](https://www.getmaia.ai/en/docs/admin/integrations/): Workspace integration settings determine which services members may connect.
- [Administer Skills](https://www.getmaia.ai/en/docs/admin/skills/): Workspace admins govern shared and required Skills. Personal authoring and use are described in Skills. Being an admin does not grant unrestricted access to another person's private Skills.
- [Administration](https://www.getmaia.ai/en/docs/admin/): Set up your workspace, manage members and roles and configure connections for your team.
- [Confluence prerequisites](https://www.getmaia.ai/en/docs/maias-features/confluence/general/): Before enabling Confluence, check that the service is offered in your workspace's connector catalogue.
- [Find missing Confluence content](https://www.getmaia.ai/en/docs/maias-features/confluence/space-not-found/): If MAIA cannot find a space or page, check the connection and source permissions before changing workspace policy.
- [Manage your workspace](https://www.getmaia.ai/en/docs/first-steps-with-maia/manage-your-workspace/): Workspace admins manage membership and settings.
- [Migrate the former Confluence app](https://www.getmaia.ai/en/docs/maias-features/confluence/confluence-setup-part-1-installing-maia-for-confluence-atlassian-connect/): This URL formerly described installation of the native MAIA Atlassian Connect app.
- [Review Microsoft tenant permissions](https://www.getmaia.ai/en/docs/maias-features/sharepoint/granting-permissions-in-microsoft-azure/): A Microsoft tenant administrator grants organization-level consent when the selected SharePoint sync method requires it.
- [Set up SharePoint synchronization](https://www.getmaia.ai/en/docs/maias-features/sharepoint/sharepoint-connection-guide/): This administrative guide covers synchronized SharePoint files.
- [Set up your workspace](https://www.getmaia.ai/en/docs/first-steps-with-maia/setup-workspace-and-add-users/): This guide is for the person setting up a MAIA workspace.
- [SharePoint access and synchronization](https://www.getmaia.ai/en/docs/maias-features/sharepoint/guide-synchronization-of-sharepoint-permissions-in-maia/): MAIA synchronizes SharePoint content and the permissions needed to decide who may use it.

## Resources

- [A practical 30-day AI rollout](https://www.getmaia.ai/en/docs/guides/team-rollout/): Plan a focused pilot with training, clear ownership and measurable quality before expanding to more teams.
- [Check a document against a checklist](https://www.getmaia.ai/en/docs/practical-guides-for-industry/how-to-checklist-spec-check-systematic-checklist-check-against-specifications/): Use a checklist when every review must cover the same criteria, such as a campaign approval, onboarding packet, supplier submission or policy review.
- [Choose a model for your task](https://www.getmaia.ai/en/docs/ai-knowledge-management-guides/llm-guide-which-model-should-i-use-when/): Start with Auto when you do not need a particular model.
- [Choose a useful AI task for your team](https://www.getmaia.ai/en/docs/guides/use-cases/): Find practical starting points in marketing, sales, operations and client work, with inputs and review criteria.
- [Compare requirements with an offering](https://www.getmaia.ai/en/docs/practical-guides-for-industry/how-to-specification-comparison-customer-requirements-vs-own-products/): Compare a customer's requirements with a proposal, product description or service scope. The same method works for sales, procurement and technical teams.
- [Evaluate AI quality and real effort](https://www.getmaia.ai/en/docs/guides/evaluate-results/): Test answers, prompts and reusable methods against evidence, representative examples and a realistic baseline.
- [Find a useful first AI task](https://www.getmaia.ai/en/docs/ai-knowledge-management-guides/the-industrial-pm-productivity-guide-diagnose-and-fix-your-biggest/): Choose a recurring task with clear inputs, a reviewable result and a responsible person.
- [Five influential papers to understand modern AI](https://www.getmaia.ai/en/docs/guides/five-ai-papers/): A guided reading path through Transformers, few-shot learning, retrieval, human feedback and reasoning, with practical questions for your own AI work.
- [Hand over a project](https://www.getmaia.ai/en/docs/practical-guides-for-industry/how-to-structured-project-and-knowledge-handovers-with-maia/): A useful handover preserves evidence, decisions, responsibilities and open work. Sharing a project does not share the departing person's private chats.
- [Handle conflicting information](https://www.getmaia.ai/en/docs/maias-approach/how-maia-handles-conflicting-information/): Two sources can disagree because of different dates, scopes, authors or definitions. A confident answer does not resolve that conflict by itself.
- [How answer verification works](https://www.getmaia.ai/en/docs/maias-approach/verify-answers-technical-explanation/): Verification adds an evidence check to an answer. It examines claims against the sources available for the task and exposes supporting passages so you can inspect the result.
- [Keep your AI sources current](https://www.getmaia.ai/en/docs/ai-knowledge-management-guides/how-to-stay-up-to-date-managing-new-knowledge-in/): Useful AI answers depend on current, accessible sources. Treat document maintenance as part of the work rather than an occasional cleanup.
- [Make AI part of everyday work](https://www.getmaia.ai/en/docs/ai-knowledge-management-guides/the-business-impact-of-ai-knowledge-management-an-implementation-guide/): Build AI adoption around real tasks, shared practice, clear responsibilities and ongoing support across teams.
- [Planning and adoption](https://www.getmaia.ai/en/docs/ai-knowledge-management-guides/): Start with a useful task and maintain the sources and methods behind it.
- [Practical guides](https://www.getmaia.ai/en/docs/practical-guides-for-industry/): Use these methods across sales, marketing, operations and specialist teams. Adapt the inputs and review criteria to the work.
- [Resources](https://www.getmaia.ai/en/docs/guides/): Understand AI, improve your results and introduce MAIA to your team with practical guides, examples and editable templates.
- [Review a document for the first time](https://www.getmaia.ai/en/docs/practical-guides-for-industry/how-to-first-review-of-technical-documents-with-maia/): Use this process for a client brief, policy, contract draft or technical specification. The goal is a traceable first review, not an automatic approval.
- [Start with AI, without the jargon](https://www.getmaia.ai/en/docs/guides/ai-basics/): Understand what MAIA can do, try a first task and learn how to check an AI answer.
- [Templates for your AI pilot](https://www.getmaia.ai/en/docs/guides/templates/): Copy a pilot brief, evaluation worksheet and retrospective agenda, or download editable Markdown templates.
- [Understand AI in practice](https://www.getmaia.ai/en/docs/maias-approach/): Understand the choices and boundaries behind MAIA’s everyday tools.
- [Why MAIA offers multiple models](https://www.getmaia.ai/en/docs/maias-approach/why-maia-uses-multiple-ai-models-from-different-providers/): Different tasks benefit from different model behavior. MAIA brings available models into one working environment with shared source selection, answer settings and review tools.
- [Write prompts that are easy to check](https://www.getmaia.ai/en/docs/guides/better-prompts/): Build a useful instruction from task, context, constraints and output format, then improve it with examples.

## Release notes

- [Release notes](https://www.getmaia.ai/en/docs/releases/): Here you will find our newest release notes

## Roadmap

- [Public roadmap for MAIA](https://www.getmaia.ai/en/docs/roadmap/public-roadmap-for-maia/): What's next for MAIA: MAIA 2.0 and our outlook through the end of 2026.

## Status

- [MAIA service status](https://www.getmaia.ai/en/docs/status/): Check MAIA App availability, its 90-day history and planned maintenance.

## Support

- [Support and feedback](https://www.getmaia.ai/en/docs/support/): Questions, problems, feature requests or ideas? Tell us what you want to achieve and how we can improve MAIA.