Your data stays yours.
Operated in Germany. Processed only in the EU. Never used for training. Sovereign, independent of any single model provider and transparent at every level.
Where your data is stored. And where the models run.
Evidence. Audited and documented.
GDPR
Data processing under Art. 28 GDPR, with a data processing agreement (DPA).
Swiss FADP
The revised Federal Act on Data Protection (nFADP) is covered in the DPA and in our compliance register.
EU AI Act
MAIA is neither prohibited nor high-risk. The transparency obligation is met.
ISO/IEC 27001
Our ISMS under ISO/IEC 27001 is in place and internally audited; the certification audit is under way.
No training
Contractually excluded, with every provider.
The path your data takes. From question to answer.
- 1
You ask
Your question is sent to MAIA in encrypted form.
- 2
MAIA searches
In your data in Germany, only with your permissions.
Germany - 3
A model computes
In the EU. On request, EU-sovereign with aki.io, a German provider. The provider stores nothing and does not train on your data.
EU · optionally EU-sovereign - 4
You get the answer
With sources. It is stored only on your side.
Germany
You stay in control. At every step.
Same permissions as the source system
What you can’t see in SharePoint, you won’t see in MAIA either.
Incognito chats
No memory, nothing is carried over.
Usage at a glance
Statistics per department, without content.
We do the security check with your IT team.
DPA, permissions, approvals and your questionnaire: we work through them together before the first team starts.
More about the kick-offDocuments. Everything for your approval.
Data processing agreement
Under Art. 28 GDPR. With technical and organisational measures (TOMs) and the list of sub-processors as annexes.
Read · PDFIn the DPAProfessional secrecy under Section 203 StGB (German Criminal Code)
For professionals bound by secrecy. Covered in our DPA.
Read in the DPAPDFPrivacy policy
For the website and the platform.
Read · PDFPDFTerms and conditions
For the platform and the rollout.
Read · PDFOn requestQuestionnaire and evidence
We fill in your security questionnaire.
Send a requestOnlineTrust Center
All evidence, policies and sub-processors in one place.
Visit the Trust CenterWhat customers ask us
Anything else on your mind? Book an intro call. We’re happy to answer your questions in person.
Where is our data stored?
Do you train models on our data?
Is MAIA ISO 27001 certified?
Who are your sub-processors, and how do we find out about changes?
Does MAIA see more than our users are allowed to see in SharePoint or Confluence?
Questions about security? Talk to us.
In a first intro call, we’ll work out together what a good start with MAIA looks like for you.
Book an intro call