Case Studies
/ NETZSCH Pumpen & Systeme
Industry

AI platform for industry

NETZSCH Pumpen & Systeme
2.605
Hours saved since MAIA was introduced
235.500
Pages are searched by MAIA
60
Monthly searches per employee per month
Rollout of MAIA
primarily in Germany at NETZSCH
More licenses
on a global scale
Facts & figures
Company profile
For over 70 years, NETZSCH Pumps & Systems has been developing, manufacturing, and distributing positive displacement pumps worldwide. As a global specialist in complex pumping media, they offer customized solutions for demanding applications. Their promise: proven excellence in every respect.
Company size
around 600 employees in Germany (2025)

The challenge: quickly accessing knowledge from technical documentation

In industry, a precise overview and in-depth technical understanding are crucial, especially when it comes to complex products such as pump systems. Employees in project management, product management, or development need to be able to access project-specific information quickly. Much of this content is contained in extensive internal documentation: traditional search methods quickly reach their limits here or involve a time-consuming search for information.

The solution: AI-supported work with MAIA

To overcome this challenge, NETZSCH Pumps & Systems relies on the AI-based solution MAIA. This technology enables:

  • Quick access to relevant information from internal technical documents
  • High response quality and reliability for informed decision-making
  • Efficient indexing of complex content, directly usable in day-to-day business


Because of MAIA, NETZSCH Pumpen & Systeme can process large amounts of technical information much faster, thereby sustainably increasing the efficiency and quality of its processes.

The results: greater efficiency, smooth processes

With MAIA, NETZSCH Pumps & Systems saves valuable time and creates space for what matters most: technical excellence, precise innovation, and reliable processes. Companies that particularly benefit are those that:

  • Working with data and needing quick answers to technical questions
  • Efficiently manage complex projects and customer inquiries
  • Want to optimize or replace traditional research methods


For NETZSCH Pumps & Systems, working with MAIA is a decisive step toward a sustainable, digital industry.

Use Cases

Specification review
Targeted search for technical detail requirements in extensive customer specifications.

Test procedures

Derivation of test instructions based on standards and customer specifications, as well as customization of test instructions based on existing internal documents.

Supplier inquiries

Identification of relevant specifications for sub-components of the scope of delivery of Netzsch Pumps & Systems for forwarding to suppliers.

Prompt examples

Prompting is possible in all languages.

“What are the customer's requirements for the pump's flow rate and differential pressure?”
“What standards are specified for measuring the pump's noise level, and what are the limit values?”
“Are there any specific standards or approvals (e.g., FDA, EHEDG) that must be communicated to the supplier?”

Website of Netzsch Pumpen & Systeme.
"Our team is delighted with our new colleague MAIA. With her help, we are able to manage highly complex and extensive customer requirements more quickly, identify critical details at an earlier stage of our projects and thus increase the quality of our work."
Maximilian Arlt
Maximilian Arlt, Head of Project Management

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