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MAIA / ADMINISTRATION
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Administer integrations

Workspace integration settings determine which services members may connect.

Workspace integration settings determine which services members may connect. Personal authorization and use are separate; allowing a connector does not sign in users or grant access to their accounts.

  1. Open Workspace settings → Connectors.
  2. Review the supported service, its capabilities and your organization's requirements.
  3. Allow or disallow the connector for the workspace.
  4. Ask a user to connect their own account and test a permitted task.
Workspace connector policy with allowed and disallowed services
Workspace connector policy with allowed and disallowed servicesEnlarge

Policy applies to the connector as a whole. It does not define arbitrary per-tool permission rules. Individual users still need provider access, a valid connection and selection of the connector for their chat or workflow step.

Layer Responsibility
Workspace allowance Admin decides whether the connector may be used
Provider authorization User connects an account with its own access
Chat or step selection User chooses which connector the task may use
Write consent User reviews eligible writes; destructive writes always need fresh consent

Do not use a shared admin sign-in as a substitute for personal authorization. Review provider consent and tenant restrictions with the responsible service administrator.

Disallowing a connector blocks subsequent calls. Users may need to reconnect after it becomes available again. Completed external actions and their provider-side records remain; a policy change is not an undo operation.

When someone leaves, review their provider accounts, workflow ownership and reusable Skills as separate items. Reassigning a workflow does not transfer the former owner's OAuth connection.

Some existing integrations synchronize files or emails into MAIA rather than providing only live connector actions. Follow the dedicated SharePoint setup and permissions guide. Users find their own Outlook connection under Use MAIA.

Confluence now follows the connector route. The former Atlassian Connect installation instructions are retained at their existing URLs as migration guidance, not current installation steps.