Services and use cases
Find services for email, files, teamwork and other tasks, then check their availability in the MAIA catalogue.
This overview introduces the services and use cases described on the MAIA website. The catalogue in your workspace determines the connectors and actions you can actually use. Workspace allowance, connected account and provider permissions govern use. A website listing alone does not confirm that a specific action is available.
Microsoft
Section titled “Microsoft”| Service | Use case described on the website |
|---|---|
| SharePoint | Entire sites, with your permissions. |
| Outlook | Folders of your choice, including attachments. |
| OneDrive | Your own files, including shared folders. |
| Outlook Calendar | Your entire calendar, from scheduling to cancelling. |
| Microsoft Teams | Chats and channels, without endless scrolling. |
| Service | Use case described on the website |
|---|---|
| Gmail | Search, reply to and draft emails. |
| Google Drive | Your own and shared files. |
| Google Docs | Read and edit documents. |
| Google Sheets | Analyse and extend spreadsheets. |
| Google Slides | Read and create presentations. |
| Google Calendar | Your entire calendar, from scheduling to cancelling. |
Project work and development
Section titled “Project work and development”| Service | Use case described on the website |
|---|---|
| Confluence | Spaces of your choice. |
| Jira | Tickets and project status at a glance. |
| GitHub | Repositories, issues and pull requests. |
| monday.com | Boards, tasks and progress in view. |
Other areas of work
Section titled “Other areas of work”| Service | Use case described on the website |
|---|---|
| Canva | Find designs and create drafts. |
| HubSpot | Contacts, deals and campaigns in view. |
| Personio | Employee data and absences. |
| DeepL | Precise translations into many languages. |
| Lexeri | Your terminology, used consistently. |
Use a service for a specific task
Section titled “Use a service for a specific task”- Check that the service is available in the catalogue and allowed for your workspace.
- Connect the intended account and review the requested access.
- Select the connector for the chat or workflow step.
- State a bounded task, such as “Summarize the open Jira tasks for this project.”
- Check the records and sources used. For an offered write action, review its destination and change before giving the required consent.
Other examples include summarizing a selected email conversation, reviewing project tasks or translating with specified terminology. Name the scope and expected result rather than only the provider. The available tools determine whether the particular task is supported.
Distinguish synchronized sources from live actions
Section titled “Distinguish synchronized sources from live actions”SharePoint and Outlook have dedicated instructions for synchronized content, where selected data is processed in MAIA. A live connector uses the tools offered for the task. Configured synchronization does not establish that every live action is available.
Confluence follows the current connector instructions. The website describes some additional integration routes; use the current documentation and controls in your workspace for setup and permissions.
The connector guide explains accounts, selection and action consent. Admins can follow Administer integrations. If a service or action is missing, use the available catalogue request control or support.